Substitute Policy
If your selected flowers are un-available or out-of-season we will substitute for the closest possible match to keep the look of the flowers within the style you have chosen. Images found on this site are used as guides only and may not be exactly the same as the final product.

Same Day Delivery: Orders must be received by 2pm.
Cut off time for same day delivery (today) is 2pm Monday-Friday, 10am on Saturdays. Deliveries are not available on Sundays. Orders placed after these times will be delivered the following day.
Cut off time for Valentine's Day, Mothers Day and Christmas Eve is 5pm the day before.
Unfortunately we are unable to guarantee a specific time of delivery.
If the recipient is not home our couriers will leave the flowers in a safe place. If it is not possible to leave in a safe place (for e.g. apartment buildings), and we cannot contact the recipient, flowers will be returned to the shop and can be picked up at a suitable time or another delivery fee will apply if re-delivery requested.
Please note it is your responsibility to provide the correct address and contact number at the time of ordering. We will not be held responsible for flowers not received due to incorrect details given to us.
There are no deliveries on Sundays (except Valentine’s Day and Mothers Day) or on public holidays.

Order Cancellation/ Changes
Please contact our shop on (02) 9894-1022 if you need to change any details or to cancel your order. Unfortunately we are unable to cancel orders that have already been prepared or have left for delivery.

Credit Card Security
For your security Beautiful Blooms uses Stripe to handle all of it’s online transactions. Beautiful Blooms does not see or store your credit card details. Your Credit Card details and handled by Stripe's secure servers and are never viewed by Beautiful Blooms. Stripe are world leaders in online security and have over 150 millions accounts worldwide. For more information on Stripe, please visit their website.

Alcohol In Australia
It is illegal for alcohol to be purchased by or delivered to any person under the age of 18 and similar conditions may apply in other countries. The sender of the item is responsible for ensuring that their order complies with the law in this regard and absolves Beautiful Blooms of any responsibility in this regard.

With our profits we proudly support A21, Compassion & Vision Rescue.